FOR IMMEDIATE ATTENTION OF YOUR SERVICE DEPARTMENT

 ® KitchenAid ®

KITCHEN PRODUCTS REFRIGERATION PRODUCTS LAUNDRY PRODUCTS This Service Pointer Applies To The Following Brands:

® Whirlpool Amana®

Roper

Jenn-Air® Admiral®

Maytag®

W10403998 March 2011

Magic Chef®

Amana, KitchenAid, Maytag and Whirlpool 25’ SXS Refrigerators Adaptive Defrost Control failure may cause multiple complaints

Possible Issue(s)

1. No Cool - compressor fails to come out of defrost and no cooling takes place 2. insufficient Cooling or Intermittent Cooling 3. Evaporator completely iced over - no defrost 4. Water Filter Indicator Lights : • Won’t reset • Red light (change filter) on new product • No WFI indicator light at all 5. Unit is perceived to be the cause of a tripped circuit breaker - customer has to reset breaker. Models: See attached Cause: A component on the ADC control board may be too sensitive to electrical “noise” causing a board failure. Note: If the above failure occurs and power is interrupted to the refrigerator or a wire harness is disconnected and then reconnected, the control may reset and begin working normally. Correction: If all components associated with the failure have been checked and found to be good. order new ADC control and replace.

Model numbers with serial number range S00600000 thru S04599999. or HR00600000 thru HR04599999. ASD2520WRB00 ASD2520WRW00 ASD2520WRW01 ASD2522WEB00 ASD2522WEB01 ASD2522WED00 ASD2522WES00 ASD2522WEW00 ASD2522WEW01 ASD2522WRB01 ASD2522WRB03 ASD2522WRB04 ASD2522WRB06 ASD2522WRD00 ASD2522WRD01 ASD2522WRD03 ASD2522WRD04 ASD2522WRD06 ASD2522WRS00 ASD2522WRS01 ASD2522WRS03 ASD2522WRS04 ASD2522WRS05 ASD2522WRS06 ASD2522WRW00 ASD2522WRW01 ASD2522WRW03 ASD2522WRW04 ASD2522WRW06 ASD2523WRB00 ASD2523WRW00 ED2DHEXWB00 ED2DHEXWL00 ED2DHEXWQ00 ED2FHEXVB00 ED2FHEXVB01 ED2FHEXVL00 ED2FHEXVL01 ED2FHEXVQ00 ED2FHEXVQ01

ED2FHEXVS00 ED2FHEXVS01 ED2FHEXVS02 ED2FHEXVT00 ED2FHEXVT01 ED2GVEXVD00 ED2GVEXVD01 ED2HBEXTB00 ED2HBEXTB01 ED2HBEXTL00 ED2HBEXTQ00 ED2HBEXTQ01 ED2HBEXTS00 ED2HBEXTT00 ED2LDEXWB00 ED2LDEXWL00 ED2LDEXWQ00 ED2NHGXVB00 ED2NHGXVB01 ED2NHGXVL00 ED2NHGXVL01 ED2NHGXVQ00 ED2NHGXVQ01 ED2PBEXTB00 ED2PBEXTQ00 ED2PBEXTT00 ED2PHAXRB00 ED2PHAXRL00 ED2PHAXRQ00 ED2PHAXRT00 ED2SHEXXB00 ED2SHEXXL00 ED2SHEXXQ00 ED2VHEXTB01 ED2VHEXTL01 ED2VHEXTQ01 ED2VHEXTS01 ED2VHEXTS02 ED2VHEXVB00 ED2VHEXVB01

ED2VHEXVL00 ED2VHEXVL01 ED2VHEXVQ00 ED2VHEXVQ01 ED5DHEXWB00 ED5DHEXWB01 ED5DHEXWB02 ED5DHEXWB03 ED5DHEXWL00 ED5DHEXWL01 ED5DHEXWL02 ED5DHEXWL03 ED5DHEXWQ00 ED5DHEXWQ01 ED5DHEXWQ02 ED5DHEXWQ03 ED5FHAXNB00 ED5FHAXNL00 ED5FHAXNQ00 ED5FHAXNT00 ED5FHEXSB00 ED5FHEXSB02 ED5FHEXSB03 ED5FHEXSL00 ED5FHEXSL02 ED5FHEXSL03 ED5FHEXSQ00 ED5FHEXSQ02 ED5FHEXSQ03 ED5FHEXSS00 ED5FHEXSS02 ED5FHEXSS03 ED5FHEXST00 ED5FHEXST02 ED5FHEXST03 ED5FHEXTB00 ED5FHEXTB01 ED5FHEXTL00 ED5FHEXTL01 ED5FHEXTQ00

ED5FHEXTQ01 ED5FHEXTS00 ED5FHEXTS01 ED5FHEXTT00 ED5FHEXTT01 ED5FHEXVB00 ED5FHEXVB01 ED5FHEXVL00 ED5FHEXVL01 ED5FHEXVQ00 ED5FHEXVQ01 ED5FHEXVS00 ED5FHEXVS01 ED5FHEXVS02 ED5FHEXVT00 ED5FHEXVT01 ED5FVAXWL00 ED5FVGXWS00 ED5FVGXWS01 ED5FVGXWS02 ED5FVGXWS03 ED5FVGXWS04 ED5FVGXWS05 ED5FVGXWS06 ED5GVEXVD00 ED5GVEXVD01 ED5GVEXVD02 ED5GVEXVD03 ED5GVEXVD04 ED5GVEXVD05 ED5HBEXTB00 ED5HBEXTB01 ED5HBEXTL01 ED5HBEXTQ00 ED5HBEXTQ01 ED5HBEXTS00 ED5HBEXTS01 ED5HBEXTT00 ED5HBEXTT01 ED5HHAXVB00

ED5HHAXVB01 ED5HHAXVB02 ED5HHAXVB03 ED5HHAXVL00 ED5HHAXVL01 ED5HHAXVL02 ED5HHAXVL03 ED5HHAXVQ00 ED5HHAXVQ01 ED5HHAXVQ02 ED5HHAXVQ03 ED5HVAXVL00 ED5HVAXVL01 ED5HVAXVL02 ED5HVAXVL03 ED5JHEXTB00 ED5JHEXTB10 ED5JHEXTB11 ED5JHEXTD00 ED5JHEXTQ00 ED5JHEXTQ10 ED5JHEXTS00 ED5JHEXTS10 ED5KVEXVB00 ED5KVEXVL00 ED5KVEXVQ00 ED5KVEXVB01 ED5KVEXVB02 ED5KVEXVL01 ED5KVEXVL02 ED5KVEXVQ01 ED5KVEXVQ02 ED5LDEXWB00 ED5LDEXWL00 ED5LDEXWQ00 ED5LHAXWB00 ED5LHAXWB02 ED5LHAXWQ00 ED5LHAXWQ02 ED5LHAXWS00

Model numbers with serial number range S00600000 thru S04599999. or HR00600000 thru HR04599999. ED5LHAXWS01 ED5LHAXWS02 ED5LHAXWS03 ED5LHAXWT00 ED5LHAXWT02 ED5LTAXVB00 ED5LTAXVB01 ED5LTAXVL00 ED5LTAXVL01 ED5LTAXVQ00 ED5LTAXVQ01 ED5LVAXVB00 ED5LVAXVB01 ED5LVAXVQ00 ED5LVAXVQ01 ED5LVAXWB00 ED5LVAXWB01 ED5LVAXWB02 ED5LVAXWQ00 ED5LVAXWQ01 ED5LVAXWQ02 ED5LVAXWS00 ED5LVAXWS01 ED5LVAXWS02 ED5LVAXWS03 ED5LVAXWT00 ED5NHGXRT00 ED5NHGXRT01 ED5NHGXVB00 ED5NHGXVB01 ED5NHGXVL00 ED5NHGXVL01 ED5NHGXVQ00 ED5NHGXVQ01 ED5PVEXVS00

ED5PVEXVS01 ED5PVEXVS02 ED5PVEXWS00 ED5PVEXWS02 ED5PVEXWS05 ED5PVEXWS06 ED5PVEXWS07 ED5SHEXXB00 ED5SHEXXL00 ED5SHEXXQ00 ED5VBEXTB00 ED5VBEXTL00 ED5VBEXTQ00 ED5VBEXTS00 ED5VHAXVB00 ED5VHAXVB01 ED5VHAXVQ00 ED5VHAXVQ01 ED5VHEXTB00 ED5VHEXTB01 ED5VHEXTL00 ED5VHEXTL01 ED5VHEXTQ00 ED5VHEXTQ01 ED5VHEXTS01 ED5VHEXVB00 ED5VHEXVB01 ED5VHEXVB02 ED5VHEXVB03 ED5VHEXVB04 ED5VHEXVL00 ED5VHEXVL00 ED5VHEXVQ00 ED5VHEXVQ01

ED5VHEXVQ02 ED5VHEXVQ03 ED5VHEXVQ04 KSRG22FTBL00 KSRG22FTBL01 KSRG22FTBL02 KSRG22FTBT00 KSRG22FTBT01 KSRG22FTBT02 KSRG22FTSS00 KSRG22FTSS01 KSRG22FTSS02 KSRG22FTST00 KSRG22FTST01 KSRG22FTWH00 KSRG22FTWH01 KSRG22FTWH02 KSRX22FNBL00 KSRX22FNBL01 KSRX22FNBL02 KSRX22FNBT00 KSRX22FNBT01 KSRX22FNBT02 KSRX22FNBT03 KSRX22FNST00 KSRX22FNST01 KSRX22FNST02 KSRX22FNWH00 KSRX22FNWH01 KSRX22FNWH02 KSRX22FSBL00 KSRX22FSBT00 KSRX22FSMT00 KSRX22FSST00

KSRX22FSST02 KSRX22FSST03 KSRX22FSWH00 KSRX22FSWH03 KSRX25FNBL00 KSRX25FNBL01 KSRX25FNBL02 KSRX25FNBT00 KSRX25FNBT01 KSRX25FNBT02 KSRX25FNST00 KSRX25FNST01 KSRX25FNST02 KSRX25FNST03 KSRX25FNWH00 KSRX25FNWH01 KSRX25FNWH02 KSRX25FSBL00 KSRX25FSBL01 KSRX25FSBT00 KSRX25FSMT00 KSRX25FSST00 KSRX25FSST01 KSRX25FSWH00 KSRX25FSWH01 MSD2242VEB00 MSD2242VEB01 MSD2242VES00 MSD2242VES01 MSD2242VEU00 MSD2242VEU01 MSD2242VEW00 MSD2242VEW01 MSD2272VEB00

MSD2272VEB01 MSD2272VES00 MSD2272VES01 MSD2272VEW00 MSD2272VEW01 MSD2542VEB00 MSD2542VEB01 MSD2542VES00 MSD2542VES01 MSD2542VEU00 MSD2542VEU01 MSD2542VEW00 MSD2542VEW01 MSD2550VEB00 MSD2550VEB01 MSD2550VES00 MSD2550VES01 MSD2550VES02 MSD2550VEU00 MSD2550VEU01 MSD2550VEW00 MSD2550VEW01 MSD2572VEB00 MSD2572VEB01 MSD2572VES00 MSD2572VES02 MSD2572VEU00 MSD2572VEW00 MSD2572VEW01 MSD2573VEB00 MSD2573VEB01 MSD2573VES00 MSD2573VES01 MSD2573VEW00

PARA LA ATENCION INMEDIATA DE SU DEPARTAMENTO DE SERVICIO

PRODUCTOS DE REFRIGERACIÓN PRODUCTOS DE COCINA  ESTE BOLETIN DE SERVICIO SE APLICA A LAS SIGUIENTES MARCAS ® KitchenAid® Maytag® Jenn-Air®  Whirlpool  Magic Chef® Roper® Admiral® Amana® PRODUCTOS DE LAVANDERÍA

W10403998 Marzo 2011

Refrigeradores Amana, KitchenAid, Maytag y Whirlpool de dos puertas de 25’

Puede haber quejas debido a la falla del Control de descongelación adaptable Posible(s) problema(s) 1. No enfría: el compresor no sale del modo de descongelación y no hay enfriamiento 2. Enfriamiento insuficiente o enfriamiento intermitente 3. Se ha congelado por completo el evaporador; no hay descongelación 4. Luces indicadoras del filtro de agua: • No se pueden reajustar • Luz roja (cambio de filtro) en un nuevo producto • No hay una luz indicadora WFI 5. La unidad parece provocar un disparo en el cortacircuitos; el cliente ha tenido que reajustarlo. Modelos: Ver hojas adjuntas. Causa: Un componente en el tablero de control ADC puede ser muy sensible al “ruido” eléctrico, lo que ocasiona fallas en el tablero. Nota: Si ocurre la falla descrita anteriormente y se interrumple la energía al refrigerador, o bien si un mazo de alambres se desconecta y luego se vuelve a conectar, es posible que se reajuste el control y comience a trabajar de manera normal. Corrección: Si todos los componentes relacionados con la falla se han revisado y se encuentran en buen estado, pida un control ADC nuevo y reemplace el viejo.

TODOS LOS BOLETINES EN LÍNEA: http://www.servicematters.com/tech_ref/tech_ref_main.htmPara recibir boletines por correo electrónico, o para corregir o eliminar una dirección de correo electrónico actual, visite www.servicebench.com ®Marca registrada de Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., o de Maytag Corporation o sus compañías asociadas. ®MAGIC CHEF es una marca registrada de CAN International, usada bajo licencia. © 2011 Todos los derechos reservados.

Números de modelo un rango de range númeroS00600000 de serie S00600000 a S04599999 o HR00600000thru a HR04599999. Model numbers withcon serial number thru S04599999. or HR00600000 HR04599999. ASD2520WRB00 ASD2520WRW00 ASD2520WRW01 ASD2522WEB00 ASD2522WEB01 ASD2522WED00 ASD2522WES00 ASD2522WEW00 ASD2522WEW01 ASD2522WRB01 ASD2522WRB03 ASD2522WRB04 ASD2522WRB06 ASD2522WRD00 ASD2522WRD01 ASD2522WRD03 ASD2522WRD04 ASD2522WRD06 ASD2522WRS00 ASD2522WRS01 ASD2522WRS03 ASD2522WRS04 ASD2522WRS05 ASD2522WRS06 ASD2522WRW00 ASD2522WRW01 ASD2522WRW03 ASD2522WRW04 ASD2522WRW06 ASD2523WRB00 ASD2523WRW00 ED2DHEXWB00 ED2DHEXWL00 ED2DHEXWQ00 ED2FHEXVB00 ED2FHEXVB01 ED2FHEXVL00 ED2FHEXVL01 ED2FHEXVQ00 ED2FHEXVQ01

ED2FHEXVS00 ED2FHEXVS01 ED2FHEXVS02 ED2FHEXVT00 ED2FHEXVT01 ED2GVEXVD00 ED2GVEXVD01 ED2HBEXTB00 ED2HBEXTB01 ED2HBEXTL00 ED2HBEXTQ00 ED2HBEXTQ01 ED2HBEXTS00 ED2HBEXTT00 ED2LDEXWB00 ED2LDEXWL00 ED2LDEXWQ00 ED2NHGXVB00 ED2NHGXVB01 ED2NHGXVL00 ED2NHGXVL01 ED2NHGXVQ00 ED2NHGXVQ01 ED2PBEXTB00 ED2PBEXTQ00 ED2PBEXTT00 ED2PHAXRB00 ED2PHAXRL00 ED2PHAXRQ00 ED2PHAXRT00 ED2SHEXXB00 ED2SHEXXL00 ED2SHEXXQ00 ED2VHEXTB01 ED2VHEXTL01 ED2VHEXTQ01 ED2VHEXTS01 ED2VHEXTS02 ED2VHEXVB00 ED2VHEXVB01

ED2VHEXVL00 ED2VHEXVL01 ED2VHEXVQ00 ED2VHEXVQ01 ED5DHEXWB00 ED5DHEXWB01 ED5DHEXWB02 ED5DHEXWB03 ED5DHEXWL00 ED5DHEXWL01 ED5DHEXWL02 ED5DHEXWL03 ED5DHEXWQ00 ED5DHEXWQ01 ED5DHEXWQ02 ED5DHEXWQ03 ED5FHAXNB00 ED5FHAXNL00 ED5FHAXNQ00 ED5FHAXNT00 ED5FHEXSB00 ED5FHEXSB02 ED5FHEXSB03 ED5FHEXSL00 ED5FHEXSL02 ED5FHEXSL03 ED5FHEXSQ00 ED5FHEXSQ02 ED5FHEXSQ03 ED5FHEXSS00 ED5FHEXSS02 ED5FHEXSS03 ED5FHEXST00 ED5FHEXST02 ED5FHEXST03 ED5FHEXTB00 ED5FHEXTB01 ED5FHEXTL00 ED5FHEXTL01 ED5FHEXTQ00

ED5FHEXTQ01 ED5FHEXTS00 ED5FHEXTS01 ED5FHEXTT00 ED5FHEXTT01 ED5FHEXVB00 ED5FHEXVB01 ED5FHEXVL00 ED5FHEXVL01 ED5FHEXVQ00 ED5FHEXVQ01 ED5FHEXVS00 ED5FHEXVS01 ED5FHEXVS02 ED5FHEXVT00 ED5FHEXVT01 ED5FVAXWL00 ED5FVGXWS00 ED5FVGXWS01 ED5FVGXWS02 ED5FVGXWS03 ED5FVGXWS04 ED5FVGXWS05 ED5FVGXWS06 ED5GVEXVD00 ED5GVEXVD01 ED5GVEXVD02 ED5GVEXVD03 ED5GVEXVD04 ED5GVEXVD05 ED5HBEXTB00 ED5HBEXTB01 ED5HBEXTL01 ED5HBEXTQ00 ED5HBEXTQ01 ED5HBEXTS00 ED5HBEXTS01 ED5HBEXTT00 ED5HBEXTT01 ED5HHAXVB00

ED5HHAXVB01 ED5HHAXVB02 ED5HHAXVB03 ED5HHAXVL00 ED5HHAXVL01 ED5HHAXVL02 ED5HHAXVL03 ED5HHAXVQ00 ED5HHAXVQ01 ED5HHAXVQ02 ED5HHAXVQ03 ED5HVAXVL00 ED5HVAXVL01 ED5HVAXVL02 ED5HVAXVL03 ED5JHEXTB00 ED5JHEXTB10 ED5JHEXTB11 ED5JHEXTD00 ED5JHEXTQ00 ED5JHEXTQ10 ED5JHEXTS00 ED5JHEXTS10 ED5KVEXVB00 ED5KVEXVL00 ED5KVEXVQ00 ED5KVEXVB01 ED5KVEXVB02 ED5KVEXVL01 ED5KVEXVL02 ED5KVEXVQ01 ED5KVEXVQ02 ED5LDEXWB00 ED5LDEXWL00 ED5LDEXWQ00 ED5LHAXWB00 ED5LHAXWB02 ED5LHAXWQ00 ED5LHAXWQ02 ED5LHAXWS00

Números de modelo un number rango derange númeroS00600000 de serie S00600000 a S04599999 o HR00600000 a HR04599999. Model numbers withcon serial thru S04599999. or HR00600000 thru HR04599999. ED5LHAXWS01 ED5LHAXWS02 ED5LHAXWS03 ED5LHAXWT00 ED5LHAXWT02 ED5LTAXVB00 ED5LTAXVB01 ED5LTAXVL00 ED5LTAXVL01 ED5LTAXVQ00 ED5LTAXVQ01 ED5LVAXVB00 ED5LVAXVB01 ED5LVAXVQ00 ED5LVAXVQ01 ED5LVAXWB00 ED5LVAXWB01 ED5LVAXWB02 ED5LVAXWQ00 ED5LVAXWQ01 ED5LVAXWQ02 ED5LVAXWS00 ED5LVAXWS01 ED5LVAXWS02 ED5LVAXWS03 ED5LVAXWT00 ED5NHGXRT00 ED5NHGXRT01 ED5NHGXVB00 ED5NHGXVB01 ED5NHGXVL00 ED5NHGXVL01 ED5NHGXVQ00 ED5NHGXVQ01 ED5PVEXVS00

ED5PVEXVS01 ED5PVEXVS02 ED5PVEXWS00 ED5PVEXWS02 ED5PVEXWS05 ED5PVEXWS06 ED5PVEXWS07 ED5SHEXXB00 ED5SHEXXL00 ED5SHEXXQ00 ED5VBEXTB00 ED5VBEXTL00 ED5VBEXTQ00 ED5VBEXTS00 ED5VHAXVB00 ED5VHAXVB01 ED5VHAXVQ00 ED5VHAXVQ01 ED5VHEXTB00 ED5VHEXTB01 ED5VHEXTL00 ED5VHEXTL01 ED5VHEXTQ00 ED5VHEXTQ01 ED5VHEXTS01 ED5VHEXVB00 ED5VHEXVB01 ED5VHEXVB02 ED5VHEXVB03 ED5VHEXVB04 ED5VHEXVL00 ED5VHEXVL00 ED5VHEXVQ00 ED5VHEXVQ01

ED5VHEXVQ02 ED5VHEXVQ03 ED5VHEXVQ04 KSRG22FTBL00 KSRG22FTBL01 KSRG22FTBL02 KSRG22FTBT00 KSRG22FTBT01 KSRG22FTBT02 KSRG22FTSS00 KSRG22FTSS01 KSRG22FTSS02 KSRG22FTST00 KSRG22FTST01 KSRG22FTWH00 KSRG22FTWH01 KSRG22FTWH02 KSRX22FNBL00 KSRX22FNBL01 KSRX22FNBL02 KSRX22FNBT00 KSRX22FNBT01 KSRX22FNBT02 KSRX22FNBT03 KSRX22FNST00 KSRX22FNST01 KSRX22FNST02 KSRX22FNWH00 KSRX22FNWH01 KSRX22FNWH02 KSRX22FSBL00 KSRX22FSBT00 KSRX22FSMT00 KSRX22FSST00

KSRX22FSST02 KSRX22FSST03 KSRX22FSWH00 KSRX22FSWH03 KSRX25FNBL00 KSRX25FNBL01 KSRX25FNBL02 KSRX25FNBT00 KSRX25FNBT01 KSRX25FNBT02 KSRX25FNST00 KSRX25FNST01 KSRX25FNST02 KSRX25FNST03 KSRX25FNWH00 KSRX25FNWH01 KSRX25FNWH02 KSRX25FSBL00 KSRX25FSBL01 KSRX25FSBT00 KSRX25FSMT00 KSRX25FSST00 KSRX25FSST01 KSRX25FSWH00 KSRX25FSWH01 MSD2242VEB00 MSD2242VEB01 MSD2242VES00 MSD2242VES01 MSD2242VEU00 MSD2242VEU01 MSD2242VEW00 MSD2242VEW01 MSD2272VEB00

MSD2272VEB01 MSD2272VES00 MSD2272VES01 MSD2272VEW00 MSD2272VEW01 MSD2542VEB00 MSD2542VEB01 MSD2542VES00 MSD2542VES01 MSD2542VEU00 MSD2542VEU01 MSD2542VEW00 MSD2542VEW01 MSD2550VEB00 MSD2550VEB01 MSD2550VES00 MSD2550VES01 MSD2550VES02 MSD2550VEU00 MSD2550VEU01 MSD2550VEW00 MSD2550VEW01 MSD2572VEB00 MSD2572VEB01 MSD2572VES00 MSD2572VES02 MSD2572VEU00 MSD2572VEW00 MSD2572VEW01 MSD2573VEB00 MSD2573VEB01 MSD2573VES00 MSD2573VES01 MSD2573VEW00