CUSTOMER SERVICE AGENT (ENGLISH/SPANISH SPEAKING)

SHEET METAL WORKER (AVIATION SHEET METAL DATOS DE LA EMPRESA Nombre Empresa: NETAGAME LIMITED Dirección: San Giljan, ( Malta ) DATOS DEL PUESTO Ocupación: Customer Support Agent Nº puestos: 1 Descripción completa del puesto: Taking part of our Customer Service team Answering to our players queries via emails/LiveChat/phone 24/7 Basic technical assistance regarding games, verification, accounts and transactions Fraud analysis & prevention Commercial & sales Latin America market analysis Communication (Content writing, campaign launching, etc) Social media management Translation from English to Spanish/Spanish to English REQUISITOS You must be friendly, outgoing and able to deal with people over the phone Native/Fluent level of Spanish & Deep knowledge of Latin America habits & culture Intermediary to Fluent French writing is a plus Fluent level of written and spoken English Strong communication skills Strong writing skills (spelling & grammar) Ability to write content in a creative and catching manner Ability to work as part of a team Dedication and ambition Comfortable with a computer and software ? Good knowledge of Excel Experience in Customer Service and/or gaming will be a plus Competencias: Make nature of the call known (order, sales, information, advertising, assistance...) Collect and deal with complaints of users, clients, occupants, ... Ayudas económicas para facilitar tu movilidad laboral en Europa : http://www.sepe.es/contenidos/personas/encontrar_empleo/encontrar_empleo_europa/tu_primer_empleo_eures .html

CUSTOMER SERVICE AGENT (ENGLISH/SPANISH SPEAKING)

Register activities data (log, register for incidents or complaints...)

Handle: incoming calls (consumer service, take orders, provide assistance to customers...) Handle: outgoing calls (customer loyalty, canvassing for customers, sales to private individuals and companies...) Answer internal or external telephone calls. Pass on messages to guests Experiencia: 12 months Formación: English / Spanish Idiomas: English / Spanish Other Skills: Job Skills : Working under pressure Basic Skills: Basic computer skills, email, internet, literate, numerate Personal Skills: listening skills, presentation skills, verbal skills, written skills CONDICIONES DEL PUESTO: Salario: 15000-17000 annual gross Localidad del puesto: San Giljan ( Malta ) Tipo de contrato: Indefinite Tiempo complete/parcial: Full time. 40 hours per week La empresa facilita o ayuda : (i.e: gastos de alojamiento, entrevista, viaje u otros por cambio domicilio): No Any other benefits: One month training 2 Lunches paid per month Working in a central located office with lots of amenities (St Julians) Being part of a young, dynamic and developing team Stepping into a very demanded and exciting industry where opportunities are endless The position will involve shift patterns any day of the week: Early Shift: 08.00 to 16.00 Middle Shift: 12.00 to 20.00 Late shift: 16.00 to 00.00 Weekend work will be applicable for a basic of 40 hours a week. Exact rota will be defined in advance. Training provided: Yes Other remarks: Ayudas económicas para facilitar tu movilidad laboral en Europa : http://www.sepe.es/contenidos/personas/encontrar_empleo/encontrar_empleo_europa/tu_primer_empleo_eures .html

CUSTOMER SERVICE AGENT (ENGLISH/SPANISH SPEAKING)

Please quote the vacancy number in your email. Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.

MODO DE SOLICITUD: If you are interest, send a letter of motivation and a CV in english to [email protected] indicating in the matter CUSTOMER SERVICE AGENT and a copy to [email protected] until the 19th of august 2017 Interviews held in our office with the Customer Manager Para más información: https://jobsplus.gov.mt/job-seekers-mt-MT-en-GB/vacancies/Details?VacancyID=321954

FECHA LÍMITE DE SOLICITUD: 17 August 2017

Ayudas económicas para facilitar tu movilidad laboral en Europa : http://www.sepe.es/contenidos/personas/encontrar_empleo/encontrar_empleo_europa/tu_primer_empleo_eures .html