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Crypto Capital Conversation Received:

June 29, 2018 9:54 AM

From: Mahmudul Islam [email protected] To: [email protected]

Begin forwarded message: From: "Accounts @ Crypto Capital" Subject: Re: GBP withdrawal ID10046239 from Bifinex not in my bank account Date: 22 June 2018 at 15:24:40 GMT+3 To: [email protected] Reply-To: "Accounts @ Crypto Capital"

Hello Mahmudul, I have made the request for Proof of wire with our team. At this point there is no sign of a return or anything wrong with the transfer. In regards to your account with us. In order to login, you first need to be approved. We have your application, but don't have the supporting documents needed to approve the account. Please follow the instructions in the application email to go forward with your account. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital.

6/29/2018, 6:22 PM

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On Thu, 21 Jun at 11:30 AM , Mahmudul Islam wrote: Good morning Jay, I just called my bank to see if they can see any incoming pending fund and unfortunately they have nothing coming in my name. Would you able be provide me with the Enterprise internal trace number so they might be able to locate it? Thank you kindly, M islam. On 19 Jun 2018, at 21:32, Accounts @ Crypto Capital wrote: Hello Mahmudul, Yes, we were able to find this transfer and it did go out with a bit of a delay. It's confirmed as sent via wire from Enterprise Bank & Trust on 6/14/18 so it should hit your account any day now. Please let me know if I can help in any other way. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 19 Jun at 2:00 PM , Mahmudul Islam wrote: I don't have an active account with you as yet. I have to return the signed form to you. But my email is [email protected] I am talking about a Bitfinex Withdrawal to my Santander bank account, wire withdrawal ID is 10046239. Bitfinex gave me an estimate of 11th June for the wire to be in my account but I still haven't received it hence I contacted you. I would really appreciate if you could help me out on this matter. Please see pictures below about the transaction. Thank you kindly.

6/29/2018, 6:22 PM

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M Islam +447747448062

On Tue, 19 Jun 2018, 18:48 Accounts @ Crypto Capital, wrote: Hello Mahmudul, We would love to assist you with your withdraw. Can you provide us with your email address of your account with us please, so we can check in our system for it. Thank you, Steve Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital.

Begin forwarded message: From: "Accounts @ Crypto Capital" Subject: Re: GBP withdrawal ID10046239 from Bifinex not in my bank account Date: 19 June 2018 at 20:48:43 GMT+3 To: [email protected] Reply-To: "Accounts @ Crypto Capital"

6/29/2018, 6:22 PM

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Hello Mahmudul, We would love to assist you with your withdraw. Can you provide us with your email address of your account with us please, so we can check in our system for it. Thank you, Steve Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 19 Jun at 11:01 AM , Mahmudul Islam wrote: Hi there, I have requested a withdrawal of £17151 from Bitfinex which shows completed 23rd of May 2018 but the money has not reached my Santander UK bank account. When I contacted Bitfinex they initially told Crypto Capital has told them I will receive it in my account on the Tuesday the 12thof May but that never happened. I had no Idea that I’m getting involved with a 3rd party when I tried to withdraw money from Bitfinex. May I request you chase up this withdrawal ID10046239 and let me know what exactly happening please? I am extremely worried and anxious about this situation. Thank you, Regards, M Islam +447747448062

Begin forwarded message: From: "Accounts @ Crypto Capital" Subject: Re: GBP withdrawal ID10046239 from Bifinex not in my bank account Date: 28 June 2018 at 17:33:50 GMT+3 To: [email protected] Reply-To: "Accounts @ Crypto Capital"

6/29/2018, 6:22 PM

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Hello Mahmudul, Thank you for the information from your bank. I opened a case when we last messaged and Enterprise is in communication with your bank to trace these funds. I will email you as soon as I hear back from them. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Thu, 28 Jun at 8:24 AM , Mahmudul Islam wrote: Hi Jay I called my bank with the International wire tracking ID you sent on the receipt attached below and my bank did not find neither incoming nor rejected funds on that tracking ID. They sending bank has to trace it. This is very scary, could you please chase it up as I can see a lot of people are complaining about similar situation on Bitfinex. THANK YOU.

On 27 Jun 2018, at 15:47, Accounts @ Crypto Capital wrote: Hello Mahmudul, This was sent as a wire in USD equivalent of $22,846.85 - an you confirm if your bank can accept this. Either way, I have opened a case with Enterprise Bank & Trust to trace these funds. Thank you, Jay Support Services

6/29/2018, 6:22 PM

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Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 26 Jun at 9:30 AM , Mahmudul Islam wrote: Hi Jay, any update from Enterprise about the transaction £17151 trace? Still nothing in my bank account? M Islam. On Fri, 22 Jun 2018, 18:16 Mahmudul Islam, wrote: Ok thank you, it must be taking a bit longer than usual transfer time. I have uploaded the documents. Regards, M Islam. On 22 Jun 2018, at 15:24, Accounts @ Crypto Capital wrote:

Hello Mahmudul, I have made the request for Proof of wire with our team. At this point there is no sign of a return or anything wrong with the transfer. In regards to your account with us. In order to login, you first need to be approved. We have your application, but don't have the supporting documents needed to approve the account. Please follow the instructions in the application email to go forward with your account. Thank you, Jay Support Services Crypto Capital Corp

6/29/2018, 6:22 PM

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This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital.

Begin forwarded message: From: "Accounts @ Crypto Capital" Subject: Re: GBP withdrawal ID10046239 from Bifinex not in my bank account Date: 19 June 2018 at 21:32:32 GMT+3 To: [email protected] Reply-To: "Accounts @ Crypto Capital"

Hello Mahmudul, Yes, we were able to find this transfer and it did go out with a bit of a delay. It's confirmed as sent via wire from Enterprise Bank & Trust on 6/14/18 so it should hit your account any day now. Please let me know if I can help in any other way. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged.

6/29/2018, 6:22 PM

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Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 19 Jun at 2:00 PM , Mahmudul Islam wrote: I don't have an active account with you as yet. I have to return the signed form to you. But my email is [email protected] I am talking about a Bitfinex Withdrawal to my Santander bank account, wire withdrawal ID is 10046239. Bitfinex gave me an estimate of 11th June for the wire to be in my account but I still haven't received it hence I contacted you. I would really appreciate if you could help me out on this matter. Please see pictures below about the transaction. Thank you kindly. M Islam +447747448062

On Tue, 19 Jun 2018, 18:48 Accounts @ Crypto Capital, wrote: Hello Mahmudul, We would love to assist you with your withdraw. Can you provide us with your email address of your account with us please, so we can check in our system for it. Thank you, Steve Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the

6/29/2018, 6:22 PM

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Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 19 Jun at 11:01 AM , Mahmudul Islam wrote: Hi there, I have requested a withdrawal of £17151 from Bitfinex which shows completed 23rd of May 2018 but the money has not reached my Santander UK bank account. When I contacted Bitfinex they initially told Crypto Capital has told them I will receive it in my account on the Tuesday the 12thof May but that never happened. I had no Idea that I’m getting involved with a 3rd party when I tried to withdraw money from Bitfinex. May I request you chase up this withdrawal ID10046239 and let me know what exactly happening please? I am extremely worried and anxious about this situation. Thank you, Regards, M Islam +447747448062

Begin forwarded message: From: "Accounts @ Crypto Capital" Subject: Re: GBP withdrawal ID10046239 from Bifinex not in my bank account Date: 27 June 2018 at 15:47:24 GMT+3 To: [email protected] Reply-To: "Accounts @ Crypto Capital"

Hello Mahmudul, This was sent as a wire in USD equivalent of $22,846.85 - an you confirm if your bank can accept this. Either way, I have opened a case with Enterprise Bank & Trust to trace these funds. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those

6/29/2018, 6:22 PM

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of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Tue, 26 Jun at 9:30 AM , Mahmudul Islam wrote: Hi Jay, any update from Enterprise about the transaction £17151 trace? Still nothing in my bank account? M Islam. On Fri, 22 Jun 2018, 18:16 Mahmudul Islam, wrote: Ok thank you, it must be taking a bit longer than usual transfer time. I have uploaded the documents. Regards, M Islam. On 22 Jun 2018, at 15:24, Accounts @ Crypto Capital wrote:

Hello Mahmudul, I have made the request for Proof of wire with our team. At this point there is no sign of a return or anything wrong with the transfer. In regards to your account with us. In order to login, you first need to be approved. We have your application, but don't have the supporting documents needed to approve the account. Please follow the instructions in the application email to go forward with your account. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que

6/29/2018, 6:22 PM

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todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital. On Thu, 21 Jun at 11:30 AM , Mahmudul Islam wrote: Good morning Jay, I just called my bank to see if they can see any incoming pending fund and unfortunately they have nothing coming in my name. Would you able be provide me with the Enterprise internal trace number so they might be able to locate it? Thank you kindly, M islam. On 19 Jun 2018, at 21:32, Accounts @ Crypto Capital wrote: Hello Mahmudul, Yes, we were able to find this transfer and it did go out with a bit of a delay. It's confirmed as sent via wire from Enterprise Bank & Trust on 6/14/18 so it should hit your account any day now. Please let me know if I can help in any other way. Thank you, Jay Support Services Crypto Capital Corp

This email may contain confidential information, and is intended only for the named recipient and may be privileged. Distribution or copying of this email by anyone other than the named recipient is prohibited. If you are not the named recipient, please notify us immediately and permanently destroy this email and attached files and all copies of it. Internet email is not always private, secure, or reliable. No member of the Crypto Capital entity is not liable for any errors or omissions in the content or transmission of this email. Any opinions contained in this email are solely those of the author, and unless clearly indicated otherwise in writing, are not endorsed by any member of the Crypto Capital Corp Entity. Este correo electrónico puede contener información confidencial, solo está dirigida al destinatario del mismo, la información puede ser privilegiada. Esta prohibido que cualquier persona distinta al destinatario copie o distribuya este correo. Si usted no es el destinatario, por favor notifique esto de inmediato y destruya el correo y sus adjuntos, lo mismo que todas las copias que existan del mismo. Los correos electrónicos en Internet, no son privados, seguros ni confiables. Ningún miembro del Crypto Capital será responsable de los errores u omisiones en el contenido o transmisión de este correo electrónico. Cualquier opinión contenida en este correo es responsabilidad única y exclusiva del autor del mismo y, a menos que lo contrario se indique claramente y por escrito, no esta respaldado por ningún miembro del Crypto Capital.

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