September Results — Page 1 Sales Director Ellen2009 Tole

Soaring Eagles September Results & Recognition  October, 2009

SEMINAR GOALS ♦

$450,000 Unit Club!

♦

Two offspring Directors by Seminar 2010!

MONTHLY GOALS ♦

$16,000 Cadillac Production

Make Your Customers Feel Important By Brian Tracy, Author & Motivational Speaker Listening is the Key Listening builds self-esteem. It has been said that, "Rapt attention is the highest form of flattery." When you listen intently to another person and it is clear that you genuinely care about what that other person is saying, his or her self-esteem goes up. His or her feeling of personal value increases. He or she feels more worthwhile and important as a human being. You can actually make another person feel terrific about himself or herself by listening in a warm, genuine, caring way to everything he or she has to say. Pay Close Attention When a man and a woman go out for the first time, they spend an inordinate amount of time talking and listening to each other. They look into each other's eyes and hang on every word. They are each fascinated by the personality of the other. The more each listens to the other, the more positive and happy each of them feels and the stronger becomes the bonds of affection between them. Focus 100% On the Other Person The opposite of listening is ignoring. You always listen to that which you most value. You always ignore that which you devalue. The fastest way to turn a person off, to hurt their feelings and make them feel slighted and angry is to simply ignore what they are saying or interrupt them in the middle of a thought. Ignoring or interrupting is the equivalent of an emotional slap in the face. Men especially have to be careful about their natural desire to make a remark or an observation in the middle of a conversation. This can often cause the sales conversation to come to a grinding halt.

WHOLESALE COURT Mary R. Garcia $1,053.50 Elizabeth H. Kohr $1,016.75 Ressie Larson $620.50 SHARING COURT Eleanor S. Hill

1

Action Exercises First, take every opportunity to make the other person feel important by listening attentively to what he or she says. Second, avoid interrupting the other person by slowing down and pausing for a few moments after he or she has stopped speaking. Practice your listening skills and watch your customer retention soar!

XÄÄxÇ

September 2009 Results — Page 2

Future Directors

Spotlight on Team

Recruiter :Ressie Larson Carol J. Flint Nellie Follo Veronica Jaramillo Lydia L. Larson Sonja L. Larson Vicki V. Reed Merlin J. Sedillo Ellen E. Tole Billie M. Woloscuk * Kelly S. Arne * Rose I. Cordova

Star Recruiters

Builders!

Recruiter :Susana Hedman Monica R. Garcia Lidia Hernandez B. Zamora-Sonnenberg Recruiter :Kim E. Tole Chelsea K. Beatty Shannon M. Dillavou Anna F. Mitton Erin K. Schone * Jennifer T. Young

Standings are updated as of September 30th— this will not reflect October orders or new team members.

Senior Consultants Recruiter :Rose I. Cordova Lucille Casaus * Joann Castillo * Eileen F. Chavez * Marisa K. Drake * Susana Hedman * Roxanne Pittard * Victoria L. Sedillo Recruiter :Carol J. Flint Bobbie Bailey Diane M. McNabb Recruiter :Rosarita Higgin Rosario O. Brito Leticia N. Hernandez

*To become ACTIVE you must place a $200 wholesale order.

Follow the Steps to Success!

Senior Consultant

Star Team Builder

Team Leader

(1-2 active team members)

(3+ actives)

(5+ actives)

Sr. Consultant benefits plus Red Jacket Rebate

All the previous benefits plus 9-13% Commission

Eligible for $50 Bonuses

Team Leader pin

4% Commission

RED JACKET

On-Target for Car!

Director in Qualification

Eligible to earn use of Career Car or $375 cash monthly for 2 years PLUS all Benefits of previous levels

Production during DIQ counts towards car! Eligible to become Director and earn Unit Commission and Unit bonuses—Eligible to wear the exclusive Director Suit.

(5+ actives and $4,000 wholesale growing to 12 actives and $18,000 in 4 months or less)

(8+ actives growing to 30 in 4 months!)

September 2009 Results — Page 3

Here We Grow Again! Plan Ahead for Fall/ Holiday Events! Excitement fills the air as the Fall/Holiday season begins. You’ll be even more excited to know that you can find some great ideas and tools on the Mary Kay InTouch® Web site to help you plan your upcoming Holiday Open House events. Go to

www.marykayintouch.com for ideas and information.

Welcome New Business Owners!

(These new unit members signed Consultant agreements September 1-30) New Consultant

From

Sponsored by

Shawna M. Hettich

LITTLETON, CO

E. Hill

"Confidence is a habit that can be developed by acting as if you already had the confidence you desire to have." ~Brian Tracy "So often we wait for the climate and conditions in life to be perfect before we feel safe enough to step forward, trust, and be our authentic selves. What we don't realize is that in order to create the ideal climate we are waiting for, we must be authentic first." ~ Sonia Choquette: Teacher and Author

Thank You from Mary Kay “Love Check” Commissions for Personal Team Building

13% Recruiter Commission Level Ressie Larson $295.65 9% Recruiter Commission Level Ellen E. Tole $158.04 4% Recruiter Commission Level Rosarita Higgin $14.74 Kim E. Tole $11.74 Carol J. Flint $8.51

"The future belongs to those who believe in the beauty of their dreams." -Eleanor Roosevelt

Team Building Tip of the Month!

Questions to ask— Did you know . . . ♦ More than 200 Independent National

Sales Directors in the United States have earned more than $1 million in commissions? ♦ More than 120,000 independent sales force members have qualified or requalified for the use of a Career Car or elected the Cash Compensation option? ♦ Case studies on Mary Kay’s business model have been shared at the collegiate level at several prestigious universities? ♦ Mary Kay Inc. was noted as one of the top companies in the world in online sales according to Interactive Week magazine, and Women’s Wear Daily magazine listed Mary Kay as one of the Top 10 Most Visited Beauty Web Sites?

Selling is all around you!

September 2009 Results — Page 4

Book the Party!

Everything starts when you book a selling appointment! You’ll get sales, more bookings, regular customers and potential team members follow. So get out your datebooks, ladies. Use these tools to help you start booking parties now! ♦ Hostess Brochure ♦ The Look Hostess Ad ♦ Get The Look Fliers ♦ Color Shade Chart ♦ Before and After Form ♦ Host a party online through your Mary Kay® Personal Web Site ♦ Online video and print training in the InTouch® Web site under Education.

You can find customers all around you — from friends and family to co-workers and people you meet every day. And these customers may lead you to more new customers. It all starts with building relationships and setting the tone for a successful selling situation. Consider the five suggested ways to market products: 1. On the Face — Skin care classes and facials 2. On the Go — Quick and easy, 15-minute appointments 3. Online — Sales through your Mary Kay® Personal Web Site 4. On Paper — Sales through catalogs and brochures or Preferred Customer Program mailings 5. On With the Show — Parties that preview product sets (collection previews, open houses) Check out other fabulous selling ideas available on the InTouch® Web site under LearnMK that may help add a little extra excitement to your next selling opportunity.

The Secret of Your Future is Hidden in Your Daily Routine! Champions plan! Planning is the starting point for any dream or goal that you possess. What is your plan? A Weekly Plan Sheet is a written list of scheduled actions necessary to achieve your desired goal. It is important to complete one every week along with the Six Most Important Things to do list every day. Focus your total attention on each task until it is done. If you cannot plan events for 24 hours and accomplish them, what makes you think you will accomplish your goals for the next 24 years? Think of each hour as an employee. Delegate a specific assignment to each hour. When are you having your quiet time? Exercising? Calling customers? Holding sales appointments? Interviewing prospective team members? Attending your unit meeting? Family time? Plan your day on the Weekly Plan Sheet and then become an employee of that sheet. It is your boss. Successes are usually scheduled events. Failures are not. This type of planning is not always fun. But

sometimes you have to do something you don’t like to create something you love. Remember, the secret of your future is hidden in your daily routine. Assignment: 1. Prepare your Six Most Important Things to do for today. 2. Book two new appointments to be held this week. 3. Hand out business cards along with two TimeWise® samplers until you have two names and numbers. Give them a sincere compliment. Ask them if they’ve ever had a Mary Kay complimentary facial before. Then ask them, “May I call you later to see how you liked our TimeWise® products? Please jot down your name and phone number and I promise I won’t forget to call you!” 4. Listen to a Mary Kay audiotape.

September 2009 Results — Page 5

We Invested in Product Last Month! Mary R. Garcia

$1,053.50

Alva V. Torres

$319.75

Elizabeth H. Kohr

$1,016.75

Nellie Follo

$265.75

Ressie Larson

$620.50

Shannon M. Dillavou $245.00

Rosarita Higgin

$614.00

Merlin J. Sedillo

$213.50

Kim E. Tole

$467.50

Bobbie Bailey

$212.75

Edwina E. Olivas

$458.75

Karla C. Pulido

$201.50

Carol J. Flint

$458.00

Kathleen K. Murphy

$200.00

Billie M. Woloscuk

$437.25

Lidia Hernandez

$77.25

Eleanor S. Hill

$400.50

Lucy K. Padilla

$33.50

Leticia N. Hernandez $368.50

Anna F. Mitton

$26.00

Lucille Casaus

$354.50

Chelsea K. Beatty

$22.50

Jean H. Wood

$320.50

Ellen E. Tole

$899.75

Shooting for the Cour ts! Top 10 in Retail Sales

(Based on verified wholesale orders placed to the company as of prior month-end) Consultant

1 2 3 4 5 6 7 8 9 10

Queen’s Court of Sales!

$36,000 retail July 1, 2009— June 30, 2010 See website for more prizes!

Rosarita Higgin Erin K. Schone Elizabeth H. Kohr Eleanor S. Hill Ressie Larson Billie M. Woloscuk Mary R. Garcia Shannon M. Dillavou Leticia N. Hernandez Kim E. Tole

YTD Retail

$5,091.00 $4,189.50 $3,834.00 $2,941.00 $2,879.00 $2,456.50 $2,170.00 $1,876.00 $1,784.00 $1,567.50

Tops in Team Building

Queen’s Court of Sharing!

24 New Team Members* ($600 cumulative wholesale July 1, 2009— June 30, 2010)

Recruiter

1

Kim E. Tole

New Team Mbrs

1

Bonus & PCP

$20.00 $20.00 $195.00 $255.00 $40.00 $0.00 $20.00 $0.00 $20.00 $40.00

YTD Comm

$34.24

Total

$5,111.00 $4,209.50 $4,029.00 $3,196.00 $2,919.00 $2,456.50 $2,190.00 $1,876.00 $1,804.00 $1,607.50

September 2009 Results — Page 6

Aim for the Stars! Congrats 1st Quarter STARS!

On-Target $tar Consultants! September 16, 2009 - December 15, 2009

Consultant Name

Current Wholesale Production

DIAMOND Ellen E. Tole

MARY GARCIA

RUBY

Rosarita Higgin Billie M. Woloscuk

SAPPHIRE Erin K. Schone Eleanor S. Hill Elizabeth H. Kohr

—Wholesale Production Needed for Star— Sapphire

$1,053.50 $746.50 $991.75

Ruby

Diamond

Emerald

Pearl

$1,346.50 $1,946.50 $2,546.50 $3,746.50

ELLEN TOLE

$808.25

$1,591.75 $2,191.75 $2,791.75 $3,991.75

ERIN SCHONE

$660.50 $1,139.50 $1,739.50 $2,339.50 $2,939.50 $4,139.50

ROSARITA HIGGIN

$614.00 $1,186.00 $1,786.00 $2,386.00 $2,986.00 $4,186.00

BILLIE WOLOSCUK

$536.00 $1,264.00 $1,864.00 $2,464.00 $3,064.00 $4,264.00

KIM TOLE

$467.50 $1,332.50 $1,932.50 $2,532.50 $3,132.50 $4,332.50

EDWINA OLIVAS

$458.75 $1,341.25 $1,941.25 $2,541.25 $3,141.25 $4,341.25

CAROL FLINT

$458.00 $1,342.00 $1,942.00 $2,542.00 $3,142.00 $4,342.00

RESSIE LARSON

$408.00 $1,392.00 $1,992.00 $2,592.00 $3,192.00 $4,392.00

A simple way to stay on track for Star Consultant: Sapphire Ruby Diamond Emerald Pearl

= = = = =

Sell $300 Retail per week Sell $400 Retail per week Sell $500 Retail per week Sell $600 Retail per week Sell $800 Retail per week

Have You Logged Your Parties Today?

Also—remember that you earn 600 extra “star” points for each qualified team member you add during the quarter.

Make sure to log every party after it holds to make it count toward our 5-million-party goal. (A qualifying party is one with at least $200 in retail sales, a hostess and two additional guests.) And remember, open houses can count, too, as long as you meet the selling situation qualifications. For example, an open house with 12 people in attendance, four hostesses and $800 in retail sales, counts as four parties! To log your party, click the "Click to Make Your Parties Count" button on the Mary Kay InTouch® Web site home page. And if you're in need of party ideas, be sure check out the "Let's Talk" Party! SM Community. You'll find party ideas galore when you join the Discuss forum.

Nove m b e r 2 0 0 9 September 2009 Results — Page 7 No ve mb e r 20 09

Sun

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Daylight Savings Time Ends - move clocks back 1 hour!

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We d

Thu

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Winter 2009 PCP Online Enrollment Begins.

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27

All Company & Branch Offices Closed.

28

Veterans Day Observed Postal Holiday

15

PCP Winter Enrollment Ends

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29

16

23

Midnight CST cutoff for Consultants to place online orders.

30

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Midnight CST cutoff for Consultants to place phone orders.

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All Company & Branch Offices Closed. Postal Holiday.

Last working day of the month. Order through Director today. Online Agreements accepted until 7pm CST

Birthdays

Day

Kelly S. Arne

8

Pamela L. Milliron

11

Kathleen K. Murphy

18

Linda A. Heckman

29

Anniversaries

Years

Ressie Larson

29

Carolyn B. McKendry

20

Rosarita Higgin

19

Eileen F. Chavez

18

Alva V. Torres

17

Edwina E. Olivas

9

Lois M. Blanchard

6

September 2009 Results — Page 8 Soaring Eagles

Ellen Tole

Sales Director 629 Claudine St. NE Albuquerque, NM 87123-1306 Phone: Email:

(505) 292-2934 [email protected]

Highlights this Month: September Results, October, 2009

To the Excellent...

Beauty that Counts™ Initiative (through December 15, 2009) ♦ All-Star Star Consultant Consistency Challenge (through June 15, 2010) ♦ Customers Count Challenge (through June 15, 2010) ♦ Bee Focused Team-Building Challenge (through June 30, 2010) ♦

Words of Wisdom Always being able to look forward

to something special is one of life’s greatest pleasures. The dream itself may be what makes the journey most interesting …

So go ahead and dream – and as you attain those dreams, keep right on raising your sights,

striving for even greater heights.

~Mary Kay Ash

Start a MK Business for $50 in October!

A new Independent Beauty Consultant who submits an Agreement from Oct. 1-31, can start her Mary Kay® business for only $50 (plus shipping, handling and tax)! With that $50 investment, she will receive: ♦ The Opportunity Kit (instead of a traditional Starter Kit) from the Company that includes literature and product samplers to help her start building a customer base and book her very first parties. ♦ Plus a free Mary Kay® Personal Web Site for six months. That’s an incredible offer! But this limited-time offer gets much sweeter when she makes the commitment to start her business with a product order of $1,334 suggested retail or higher by November 30. This initial order makes her eligible to receive: ♦ A 55% discount on the initial order. For example, if she purchases a Section 1 initial product order equal to $1,334 suggested retail, her actual wholesale cost (excluding shipping, handling and tax) will only be $600.30! ♦ Additional product bonuses and special offers; and a Complete Success Kit including the rest of the essentials she needs for holding Parties with a Purpose. Go to the InTouch® Web Site for more info & sharing ideas!